Founded In 2006, Action Catastrophe Team Is A Multi-Line Adjusting Firm And Our Claims Professionals Are The Best Trained In The Industry.  Action Catastrophe Team Services The Entire Continental United States From Our Principle Offices In Florida And Tennessee. 

​We'll Tailor Our System To Meet Your Needs and A.C.T. Will Exceed All Of Your Expectations, One Claim At A Time!

We Know Claims Don't Always Happen During Regular Business Hours.  That's Why All Client Calls Are Routed To A Claims Manager And New Assignments Are Immediately Dispatched, Even On Nights, Weekends, And Holidays. 

Hotline: 855-965-9500  Office: 423-790-3177  Fax: 423-790-3176  ​Email: Admin@ActionCatTeam.net
 
A.C.T.'s Education and Training Team
Tailoring Our System to Meet Your Needs and Exceeding All Expectations,
One Claim At A Time.
Action Catastrophe Team firmly believes we have the best trained adjusters in the industry.  We know that the claims business is always changing and keeping up with new policies and procedures is an integral part of being a successful Claims Professional. 

Our philosophy has always been and will always be that a knowledgeable resource is more Efficient and Proficient and has a Lower Cycle Time, Higher Quality Assurance Scores, and Lower Attrition Rate.  This all results in better Customer Service for our Clients and their Customers.  

In doing so, we have created several divergent ways of providing training to our staff.  Among those are:

  • A.C.T.’s daily Podcast “Adjusters247 News and Views For Claims Professionals.”  As the name implies, we believe our chosen career as adjusters is a 24 hour a day 7 day a week proposition.  We utilize the Podcast to disseminate storm information and educate both new and seasoned adjusters on claims related topics and procedures.
  
  • Daily Blog Posts and Emails.  We send daily updates to our Team with links to material discussed in our Podcast by email and by Posting Updates to A.C.T.’s many Social Media Sites.
  • Weekly Training Webinars.  Every Saturday morning, we conduct a free training Webinar educating attendees in various claims related areas.  Copies are then posted to our Website.
  • Weekly Newsletter.  We email copies then post our issues.    
  • Face-To-Face Training Seminars.  We have seminars located in different cities across the country to meet with our Team.
  • Once deployed we conduct monthly ride-along’s and one-on-one weekly web based review of an adjuster’s open files.

A.C.T. is constantly evaluating ourselves and our adjusters to find ways to improve.  We truly are Adjusters 24/7/365. 

Action Catastrophe Team's 2017 Booklet