Founded In 2006, Action Catastrophe Team Is A Multi-Line Adjusting Firm And Our Claims Professionals Are The Best Trained In The Industry.  Action Catastrophe Team Services The Entire Continental United States From Our Principle Offices In Florida And Tennessee. 

​We'll Tailor Our System To Meet Your Needs and A.C.T. Will Exceed All Of Your Expectations, One Claim At A Time!

We Know Claims Don't Always Happen During Regular Business Hours.  That's Why All Client Calls Are Routed To A Claims Manager And New Assignments Are Immediately Dispatched, Even On Nights, Weekends, And Holidays. 

Hotline: 855-965-9500  Office: 423-790-3177  Fax: 423-790-3176  ​Email: Admin@ActionCatTeam.net
 
A.C.T.'s Daily Claims Team
Tailoring Our System to Meet Your Needs and Exceeding All Expectations,
One Claim At A Time.
Action Catastrophe Team understands the crucial importance of responding to every loss expeditiously.  We also recognize how customers demand immediate attention to their claims.

We know every carrier is unique and each possess their own standards for how they want their claims handled.  That’s why A.C.T. will never offer a “Cookie Cutter” solution to the handling of the assignments given to us.  Instead, we will tailor our system and train our adjusters based on your needs.
  
We do however adhere to a set of A.C.T. Guaranteed Standards that focus on our belief in the importance of open and transparent communication throughout the life of the claim.  These include:
  
  • Customized Client Specific Training Webinars and Reports. 
  • 24/7 Management review of all new assignments.
  • Dispatch of those assignments to a qualified adjuster.
  • Same day contact with the insured or claimants involved.
  • Immediate claim activity updates in FileTrac.
  • Emails and Phone Calls Responded To As Soon As Practical.
  • Inspections completed within 48 hours unless noted.
  • Estimates completed and files closed within 72 hours.
  • Status updates on activity needed to close every 3 days.


Assignments to A.C.T. will always be handled in the most efficient and proficient manner and our licensed Claims Professionals strive to provide our clients with a consistent and accurate final product that exceeds all expectations.

Action Catastrophe Team handles every claim with the same sense of urgency and attention to detail.  Our system ensures each assignment, from small leaks to large commercial losses, is handled with an eye on reducing your Loss Adjustment Expense, Lowers Cycle Time, and Increases Q.A. Scores.

Action Catastrophe Team has offices in Florida and Tennessee and our Adjusters work remotely to facilitate a rapid response to whatever the event might be.  FileTrac, our Claims Management System, provides real-time status of every claim through which you can access 24/7 claim data. 

We know claims don’t keep regular business hours therefore, all client calls to A.C.T. are routed to one of our Claims Managers for immediate dispatch, even on nights, weekends, and holidays.

​Other firms might talk about Customer Service but at Action Catastrophe Team, we guarantee it.


  

Action Catastrophe Team's 2017 Booklet